Excellent fit and customer service. I needed my tail the next day and got it thanks to excellent service. Its a great tail very pleased.
My little girl loves her outfit. She nearly cried with joy when she opened it for xmas. Fits well. Great value for money. It’s already been in the bath ♀️
The item I purchased was out of stock but the order was fulfilled with something else that met all my requirements - my daughter was over the moon with her tail. Great service from Lorraine.
Would have given 5 stars if I received the original one I ordered.. did receive a call apologising that the one I ordered had a stock issue and would send an alternative which I appreciate but my daughter had her heart set on the first one to come from Santa.. other than that product is very good and would recommend
I can’t express how professional Uramermaid are. I had ordered the wrong item, and the team called me to let me know, very professional. The items are a quality make. Would highly recommend using Uramermaid.
Absolutely beautiful. Stunning material, top quality, worth paying for. not tried it on yet but I know my daughter will be thrilled with this.
Great customer service, very helpful and friendly on the telephone.
Beautifully packaged. However, I would have been gutted if my daughter had been at home when it arrived. The package had a sticker and a stamp on it that would have completely ruined the secret surprise for Christmas.
This is exactly what I wanted-I tagged the order onto another order-a swimming tail-which had to have remade as too small-the company was really helpful and sorted everything out for me really quickly -great customer service.
Very happy with the service given, and the mermaid outfit is amazing, my daughter loves it. Awaiting swim lesson with the fin as takes a bit of getting used to but she is 1 happy little mermaid. Thankyou
Absolutely love it! My girls are over the moon with them!
The quality and colours are amazing.
Thanks so much
It arrived on my daughter's birthday and she actually cried she was so happy.
Thank you they are delightful pieces :)
Granddaughter is thrilled with her tail and enjoyed using it the next day
Thank you so much for your perfect service and nice personal contact. Even with the extreme short time from placing our special order (smaller waist and longer legs) till Christmas, the outfit (tail, fin and top) arrived on time. It looks great and the little mermaid dashes through the pool with joy.
The material is light, so the not so experienced swimmer is always on the safe side. The material stretches and fits perfectly over the fin. It shines and glimmers and with lights under water it looks just great.
Thank you so much from Germany,
We've not had chance to try it in the water yet, but a certain 7 year old is very happy with this! The customer team are lovely too, making recommendations from the sizes I provided, and it fits perfectly. I'll review again once it's been for the swim test!
Smiles all round , she is now pestering to get to the pool. good well made product.