You should receive your items within 5 working days after placing your order.
All purchases can be monitored using Royal Mail Tracked 24/48 depending on your shipping choice at checkout.
Handling and preparing orders for despatch takes 24 hours. This can be slower during peak periods.
Free UK Delivery for all exclusive items purchased through our Online Shop are delivered using Royal Mail Tracked 48.
Express Delivery is charged at £2.75 for the first package and £2 for each additional package to the same shipping address. For this service select Royal Mail Tracked 24 at Checkout. Express delivery is not available from Friday through to Sunday
Special Delivery - Next Working Day Guaranteed before 13:00 is available to UK postal addresses only. At a cost of £8.75 for the first package and £2 for each additional package.
Tracking Your Delivery
For more information on delivery dates please see Royal Mail depending on your chosen delivery choice.
General Delivery Information
We will do our very best to get items completed and dispatched to you for the date you need them. If you need an item very quickly we recommend that you contact us to confirm that we can complete the order in time.
Items can be delivered anytime of the day (excluding Special Delivery), therefore we recommend you have your items delivered to an address where someone will be in to sign for them.
If you are not in when an item delivery is attempted, it is your responbility to contact Royal Mail to arrange a new delivery time.
If your item is returned to us because no signature could be obtained or the address is incorrect, we will need to charge you 'New Delivery' costs to send the item out again.